Not Forgotten
Some of you may have noticed that I haven’t been laving as many comments recently. I didn’t I stop reading everyone’s blogs. I just can’t comment when I’m using OpenID to authenticate. If you are on blogger and have the “Who Can Comment” option set to “Anyone” then you probably haven’t noticed any difference except the icon next to “Midwestern City Boy” changed. But, if you are on blogger and have the “Who Can Comment” option set to “Registered Users” then I haven’t been able to leave comments since Tuesday. It may have worked on Wednesday since I was offline; but it definitely wasn’t working today or yesterday.
It’s almost impossible to get anything operated by Google fixed since it takes days of complaining for them to notice and there is no good way to report bugs. If something is really broken, they are the last to know since their “help” just directs users to useless web pages which don’t address the problem. I know it’s free; but they have non-existent customer support. I’ve posted and emailed and have yet to even receive an acknowledgement. We have fewer problems with our self-hosted WordPress blog despite the limited hours of operation of the “help desk”.
I hope that it gets fixed soon. But if it doesn’t, I haven’t forgotten you.
Speaking on comments, plese forgive me for not having responded to some of yours. Each comment that you make on my blog is highly appreciated, but I’ve been so busy that it’s been difficult to keep up.
I have seriously considered self-hosting my blog, but I have no idea how I would be able to format things without the Blogger tools. In fact, I’m so comfortable with the tools I’ve been using for so long that I am still using the “old” Blogger, even though almost everyone else I know has upgraded to the new version.
Greg & Sheryl: My personal opinion is that a self-hosted WordPress blog is way better than Blogger. You’re not bound by Google’s arbitrary rules (e.g. content warnings, lockouts for no reason, etc.) and, you can do whatever you want in terms plug-ins and other add-ons. Plus you don’t have to worry about your blog being deleted and posts and photos permanently lost because a robot decided that your blog was spam. It is more work. But, as has been said before, sometimes, you get what you pay for.
It’s nearly impossible to reach some good help these days.
Rage: I know people who’ve needed service calls to “fix” their cable TV because the batteries ran down in the remote control so I understand why there is only “self help”. But, sometimes, there really is a problem that you need true customer support (not the offshore script readers) to resolve.